Settings — Accelbiz Communications

Alot WhatsApp API

API Key

WABA ID

Phone Number ID

API Base URL

API Version

Rate Limits

Max Requests / Second (Provider limit)

System Rate (with buffer)

Recommended: Max - 2 (safety buffer)

PDF Worker Concurrency

Number of parallel LibreOffice instances

Excel Chunk Size (rows)

Rows processed per queue job

Retry Configuration

Max Retry Attempts

Retry Delay (seconds)

Wait between retry attempts

WhatsApp Campaign Defaults

Set once — used automatically every time you start a campaign with WhatsApp enabled.

Mobile Number Column

Column name in your CSV/Excel file that contains the recipient mobile number

WhatsApp Template

Approved Alot template used for campaign sends (document header)

Multi-Language WhatsApp Templates

When enabled, each row's WhatsApp message uses the template mapped to its Excel "language" column value below, falling back to the default template above for any language left unmapped. When disabled, every row uses the default template above — current behaviour.

Disabled

Email Campaign Defaults

Set once — used automatically every time you start a campaign with Email enabled.

From Name

Display name shown as the sender

From Email Address

Sender email address

Recipient Email Column

Column name in your CSV/Excel file that contains the recipient email address

Email Template

Email template to use for campaign sends

Storage Paths

Storage Root

Temp Folder

WhatsApp Delivery

Enable WhatsApp Sending

When disabled, PDFs generate and merge but no WhatsApp messages are sent. Useful for testing large batches.

Enabled